Terms & Conditions
Welcome to AstraViya Holidays. By accessing and using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using this website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, please discontinue using our website.
2. Our Services
AstraViya Holidays provides the following travel services:
- Flight Bookings
- Hotel Reservations
- Holiday Packages
- Visa Assistance
- Tour Planning
- Travel Consultation
- Customized Travel Itineraries
All services are subject to availability and confirmation from the respective service providers.
3. Booking Policy
- All bookings are subject to availability.
- Customers must provide accurate personal and travel information.
- Booking confirmation is issued only after successful payment and verification.
- Prices may change until the booking is confirmed.
4. Payments
- Full or partial payment may be required depending on the selected travel package.
- Payments must be made using approved payment methods.
- Failure to complete payment may result in cancellation of your booking.
5. Cancellation & Refund Policy
- Cancellation requests must be submitted through our customer support.
- Refund eligibility depends on the policies of airlines, hotels, and travel partners.
- Applicable service charges may be deducted.
- Refund processing times vary depending on the service provider.
6. Travel Documents
Customers are responsible for ensuring they possess valid:
- Passport
- Visa
- Government-issued Identification
- Travel Insurance (if applicable)
AstraViya Holidays is not responsible for denied boarding or entry resulting from missing or invalid travel documents.
7. Travel Insurance
We strongly recommend purchasing travel insurance to protect against trip cancellations, medical emergencies, baggage loss, delays, and other unforeseen events.
8. User Responsibilities
Users agree not to:
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt unauthorized access to the website.
- Interfere with website security or functionality.
9. Intellectual Property
All website content, including text, images, logos, graphics, and designs, is the property of AstraViya Holidays unless otherwise stated. Unauthorized reproduction, modification, or distribution is strictly prohibited.
10. Limitation of Liability
AstraViya Holidays acts as a travel service facilitator. We are not liable for delays, cancellations, accidents, weather conditions, natural disasters, airline decisions, hotel policies, or any circumstances beyond our reasonable control.
11. Third-Party Services
Some services on our website are provided by third-party travel partners. Their individual Terms & Conditions apply to the services they provide.
12. Privacy
Your personal information is collected, stored, and processed in accordance with our Privacy Policy.
13. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.
14. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in Karnataka, India.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
| Company | AstraViya Holidays |
| π§ info@astraviyaholidays.com | |
| Phone | π +91 XXXXX XXXXX |
| Address | π Bengaluru, Karnataka, India |
